Need a New Warehouse Management System?

We made it through the holidays through the Black Friday rush and the sales leading up to Christmas Day. As online continues to be the shopping method of choice, it is important to have a system in place that can keep up with the demand. As orders slow from the holidays, now is a great time evaluate software, equipment, and processes. What is working well and what is not working so well. From a business and warehouse operations standpoint, your Warehouse Management System (WMS) is the core foundation to enabling the success of your company. Here are some questions to ask yourself when evaluating your current WMS.

Keeping up with Industry Trends

Technology is always changing, and it is important to keep up with trends, including keeping a close eye on what the competition is doing. Is your system flexible…able to adapt to changing demands? If your warehouse processes are not able to keep up and continue to keep customers happy, they will find someone that can.

Processing Ecommerce Orders

Speaking of trends, are you able to process ecommerce orders in a timely manner? Is your WMS system able to perform a variety of picking methods depending on the type of order you are fulfilling? I don’t think ecommerce is going away anytime soon, so if you aren’t currently doing ecommerce orders, now is a great time to start. In 2020 from Black Friday to Cyber Monday, online retailers had a record-breaking number of orders. Shopify showed a 76% increase in sales on its platform compared to 2019. Amazon saw a 60% increase in sales and Adobe estimates that $9 billion was spent online in the U.S. on Black Friday alone, SearchEngineJournal.

Integration

Is your WMS integrated with other warehouse systems such as an accounting or ERP system or a Transportation Management System? Are you able to capture orders from multiple sources including ecommerce shopping carts? There are different ways of connecting systems, but one popular way is through EDI – Electronic Data Interchange. Also, API’s (Application Programming Interface) will become the standard in the near future.

Equipment and Hardware

Have you recently purchased new equipment or hardware such as carousels, conveyors, handheld scanners, or forklifts? Are these a part of a seamless operation or are there break downs within the process? Having a scanner that is properly integrated in the WMS, saves time by not having to do manual processes and makes sure that the pickers are directed in the shortest or most efficient path in the warehouse. This also helps maintain accurate inventory counts by scanning locations and items to ensure that they are being taken out of inventory and being picked from the right spot. The importance of Lot / Date control on items, demands efficient and accurate scanning of bar codes (multiple formats.)

Multiple Locations

Are you operating out of multiple locations? Are you using multiple systems? If so, are these systems working separately or are they all interconnected? Are you able to use one system, to see your inventory across all locations? Can managers pull reports across all these locations? Can your customers see all warehouse locations regardless of system or company?

Considering a new WMS? Our Cadence Warehouse Management System can be integrated with multiple locations, systems, and accept orders from multiple sources. Contact us today, to learn how Cadence can streamline your warehouse operations and increase efficiency.

Frequently Asked Questions

How much does implementing a new WMS typically cost?

WMS implementation costs vary significantly based on company size, complexity, and customization needs. Basic cloud-based systems can start around $50-100 per user monthly, while enterprise solutions may require $100,000+ investments. Additional costs include training, data migration, integration, and potential hardware upgrades. Most companies see ROI within 12-24 months through improved efficiency and reduced errors.

What are the main signs that indicate we need a WMS upgrade?

Key indicators include frequent inventory discrepancies, inability to handle peak order volumes, lack of real-time visibility, manual paper-based processes, and poor integration with other systems. If you’re experiencing customer complaints about order accuracy, struggling with ecommerce fulfillment, or spending excessive time on manual tasks, it’s likely time for an upgrade.

How long does WMS implementation typically take from start to finish?

WMS implementation timelines range from 3-18 months depending on system complexity and company size. Simple cloud-based solutions can be deployed in 3-6 months, while complex enterprise systems may take 12-18 months. Factors affecting timeline include data migration complexity, custom integrations, staff training requirements, and the number of locations involved.

Can a WMS integrate with our existing ERP and accounting software?

Yes, modern WMS solutions are designed to integrate with most ERP and accounting systems through APIs, EDI, or direct database connections. Popular integrations include SAP, Oracle, QuickBooks, NetSuite, and Microsoft Dynamics. Proper integration ensures seamless data flow between systems, eliminating duplicate data entry and maintaining accurate financial records across all platforms.

What training is required when switching to a new WMS?

WMS training typically involves both administrative and end-user components. Warehouse staff need hands-on training with scanning devices, pick path optimization, and daily operations (usually 2-5 days). IT administrators require system configuration training (1-2 weeks). Most vendors provide online training modules, on-site instruction, and ongoing support to ensure smooth adoption across all user levels.