The definition of a Cadre, “A closely-knit group of highly trained professionals” is at the core of our philosophy and culture. This concept of a Cadre encompasses our entire team, carefully selected partners, and most importantly, our customers. Adding value for each participant in this endeavor is critical to success.
The community of users has built collaborative networks to help each other serve customers in broader geographies. Helping each other from coast to coast adds to the value of being a Cadre customer.
We hold various events throughout the year to encourage networking and collaboration among our employees, products, customers and partners. We love hearing from our customers about how they are using our products and have different events allowing customers to share with each other. Also at these events we give them insights into upcoming product features, and share best practices.
When we welcome a new customer they become a part of our Cadre family. “Customers for Life” is more than a marketing slogan, as we want to help our customer’s businesses grow as well as continue to innovate our software to keep up with that growth and industry trends.
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Cadre’s user community meets every 18 months at its User Conference. This event is in collaboration with FOG Software Group (FOG is an operating group of Constellation Software, our parent company). The customers of all the FOG Software Group companies are invited. The meeting is an opportunity to share updates to Cadre’s products and services while providing an interactive forum for the exchange of ideas between customers, partners and Cadre personnel.
Cadre has hosted its user conference since 2003. It has been an important collaborative event between customers, partners and company personnel.
We hold boot camp training twice a year for new employees, new customers, or employees wanting a refresher on our software products. This also encourages networking and sharing amongst our customers
We hold quarterly webinars to share new product features, upgrades, best practices, or partner products. Allowing time for customers to ask questions and we also offer a customer portal for customers to access past webinars.
“Cadence WMS provides us real time data to allow us to monitor our daily activities in all of our warehouses. It has provided us the visibility to flex our staff across our network and also provides our clients the transparency they want into our daily operations.”
“We’ve used Cadre products for quite some time now. Their willingness to work with us to customize and connect to other systems and provide seamless solutions for our customers through their online tools has been invaluable. Logiview has been a cornerstone of our logistics platform for many years.
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“Cadre’s software allows us to meet the changing requirements of our warehouse clients and helps us remain competitive with new opportunities. The people are great to work with because they are responsive and understand our business.”
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