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Beyond Speed: Enhancing Accuracy in Warehouse Order Picking

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Recognized. Trusted. Proven. See why Cadre made the Top IT Providers list—and how we can help you succeed| Learn More

Reading Time: 6 minutes
target with arrows hitting a bullseye in the center

In the fast-paced world of warehouse operations, speed has always been a key player. But there’s another critical component that demands equal attention – accuracy in order picking. It’s not just about how quickly we pick orders; it’s about ensuring the right items are picked every single time. 

In this article, we’re going to focus on this crucial balance within the order picking process, exploring how enhancing accuracy is not just an operational necessity but a strategic advantage. For a deeper dive into overall efficiency and best practices, our comprehensive guide on Order Picking in Warehouse Operations is an excellent resource.

Understanding the Cost of Inaccuracy

Let’s face it: mistakes in order picking can be costly. Inaccuracies lead to returns, dissatisfied customers, and a tarnished brand reputation. But the cost doesn’t end there. The time and resources spent rectifying these errors can significantly impact your bottom line. 

Imagine a scenario where incorrect items are shipped. Not only does this result in returned customer orders, but it also means re-picking, packing, and shipping again, as well as handling customer complaints. This chain reaction of tasks consumes time and resources that could have been allocated to fulfilling new orders. In a high-volume environment like Ecommerce, where customer satisfaction is paramount, the accuracy of each pick becomes a critical determinant of success.

Technological Solutions for Enhanced Accuracy

In an era where technology is rapidly reshaping every aspect of our lives, warehouse operations are no exception. Make no mistake, the integration of advanced technology in order picking is not just a trend; it’s here to stay – and for good reason. It has unlocked the ability to achieve unprecedented levels of accuracy. 

Here’s a glimpse into how technology is revolutionizing accuracy in warehouses:

  1. Advanced RF Scanning: Gone are the days of manual checks and tallying. Today’s warehouses employ sophisticated barcode and RF scanning technology, ensuring that every item picked is the right one. These systems drastically reduce human error and speed up the verification process.
  2. Warehouse Management Systems (WMS): Modern WMS are more than just inventory trackers. They can do everything from generating a picking list to providing real-time data, guiding pickers through the most efficient routes and ensuring accuracy at every step. 
  3. Automated Picking Solutions: Automation in the form of robotic pickers and conveyor systems not only speeds up the process but also brings a high level of precision to order picking. These systems are particularly effective in high-volume and fast-paced environments.
  4. AI and Machine Learning: While not yet fully ready for integration into current warehouse picking systems, Artificial Intelligence (AI) and Machine Learning are on the horizon. These emerging technologies are poised to improve tasks like predicting and optimizing picking paths, anticipate future trends, and overall streamline operations. This will further lead to more informed, proactive, and automated decision-making in warehouse management.
2 warehouse workers looking at a computer screen

Training and Human Element in Accuracy

While we marvel at the technological advancements, we must not forget the human touch that remains indispensable. The blend of technology with skilled, well-trained personnel is what truly makes a warehouse efficient and accurate. Here’s how the human element plays a crucial role in maintaining accuracy:

  1. Comprehensive Training Programs: In a world where technology is constantly evolving, keeping the workforce trained and updated is key. Regular training ensures that staff are adept at using the latest technologies and methodologies in order picking.
  2. Ergonomic Considerations: When workstations and processes are designed with the well-being of workers in mind, it not only boosts morale but also accuracy. Comfortable and ergonomically sound environments help reduce fatigue-related errors.
  3. Quality Control Checks: Despite the advancements in technology, the human eye and judgment remain vital. Regular quality checks by staff provide an additional layer of assurance, catching any slips that technology might miss.
  4. Fostering a Culture of Accuracy: Cultivating a workplace environment where accuracy is valued and recognized can significantly impact the overall performance. When staff are motivated and understand the importance of their role in maintaining accuracy, they are more likely to excel in their tasks.

Integrating Accuracy into Ecommerce Picking Strategies

As all of us who work in supply chains know, Ecommerce has revolutionized the retail landscape. With the shift to online shopping, a new set of challenges for warehouse order picking have emerged. In this new world where the volume and variety of orders are immense, maintaining accuracy is not just a goal – it’s a necessity for survival and success. 

With the unique challenges related to online order fulfillment in mind, let’s explore strategies that can help ensure accuracy remains at the forefront of Ecommerce order picking. These approaches are designed to tackle the complexities and demands of the online retail world, ensuring that customers receive exactly what they ordered, every time.

Tailored Picking Methods for Diverse Inventory: Ecommerce warehouses often deal with a wide range of products. Implementing picking methods tailored to different product types – such as zone picking for smaller items and batch picking for similar orders – can enhance accuracy.

Real-Time Inventory Tracking: With the dynamic nature of Ecommerce, inventory levels can fluctuate rapidly. Real-time tracking ensures that pickers have up-to-date information, reducing the chances of errors due to out-of-stock items or misplaced products.

Scalable Solutions for Peak Times: Ecommerce experiences peaks and troughs in demand. Scalable solutions, such as temporary increases in automation or staffing during peak seasons, ensure that accuracy is maintained even under increased pressure.

Customer Feedback Integration: Customer feedback is a goldmine of information. Integrating this feedback into the picking process can help identify and rectify common accuracy issues, leading to continuous improvement in order fulfillment.

Data-Driven Decision Making: Utilizing data analytics to understand patterns in order inaccuracies can help in making informed decisions to improve processes. This could involve rearranging warehouse layouts or adjusting picking strategies based on data trends.

Related: Warehouse Order Picking: An Expert Evaluation of FIFO, LIFO, FEFO, and More

Measuring and Maintaining Accuracy

The final piece of the puzzle in enhancing warehouse order picking accuracy is the ability to measure and maintain it. Here’s how this can be achieved:

Key Performance Indicators (KPIs): Establishing clear KPIs related to accuracy, such as error rates per thousand picks or customer return rates due to picking errors, provides tangible targets to aim for and measure against.

Regular Audits and Reviews: Conducting regular audits of picking processes and reviewing error incidents helps in identifying areas for improvement. This proactive approach ensures that accuracy remains a constant focus.

Continuous Training and Feedback Loop: Establishing a continuous training program and feedback loop for pickers ensures that they are always learning and adapting to new methods or technologies aimed at improving accuracy.

Investing in Continuous Improvement: The pursuit of accuracy is an ongoing journey. Investing in continuous improvement, whether through technology upgrades, process refinements, or staff development, is crucial for maintaining high standards of accuracy.

2 warehouse workers putting away a box of inventory

Warehouse Picking Software: Elevate Your Accuracy with Cadre

In the complex world of warehouse operations, the right warehouse picking software can be a game-changer. It’s about finding a balance between speed and precision, and that’s where Cadre Technologies’ software solutions shine.

Cadence WMS: Streamlining Your Operations

Consider Cadence WMS, a system designed to adapt to your specific operational needs while providing real-time guidance. It’s not just about managing inventory; it’s about enhancing your entire picking process, reducing errors, and boosting overall efficiency.

Ecommerce Fulfillment Software: Mastering Online Retail Challenges

The online retail landscape demands agility and precision. Our Ecommerce fulfillment software is crafted to handle the complexities of multi-channel fulfillment, ensuring that your operations stay efficient and responsive to the ever-changing demands of online shopping.

3PL WMS: Tailored Solutions for Diverse Needs

For those in third-party logistics, the diversity of inventory and client requirements can be overwhelming. Our 3PL WMS is built with flexibility in mind, helping you navigate the intricacies of various inventories and client demands with ease and precision.

Cadre Technologies’ suite of warehouse picking software isn’t just a tool; it’s a strategic partner in your quest for operational excellence. By enhancing accuracy in order picking, you’re not only improving day-to-day operations but also positioning your warehouse for long-term success in a competitive market.

Explore Cadence Warehouse Picking Software

Conclusion: Precision and Efficiency – The Future of Warehouse Operations

As we’ve explored throughout this article, the key to thriving in today’s warehouse operations lies in striking the perfect balance between speed and accuracy. With the right strategies and tools, warehouses can not only meet but exceed the evolving demands of efficiency and precision.

The integration of advanced warehouse picking software like Cadence WMS, specialized Ecommerce fulfillment solutions, and adaptable 3PL WMS systems represents more than just a technological upgrade. They’re a shift toward a higher level of consistency and accuracy in your operations.

By embracing innovative solutions like those from Cadre Technologies, your warehouse can transform challenges into opportunities, setting a new standard in operational excellence.
Ready to take your warehouse operations to the next level?Get in touch with us at Cadre Technologies. We’re here to help you find the ideal mix of speed and accuracy, making sure your warehouse isn’t just running efficiently, but leading the way in excellence.

November 22, 2023/by Cadre

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Success Stories

“Cadence WMS provides us real time data to allow us to monitor our daily activities in all of our warehouses. It has provided us the visibility to flex our staff across our network and also provides our clients the transparency they want into our daily operations.”

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Dave Jesse, COO, Bonded Logistics, Charlotte, NC

“We’ve used Cadre products for quite some time now. Their willingness to work with us to customize and connect to other systems and provide seamless solutions for our customers through their online tools has been invaluable. Logiview has been a cornerstone of our logistics platform for many years.
”

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ArcBest, Director, Supply Chain Solutions, ABF Logistics, An ArcBest CompanyFort Smith, AR

“Cadre’s software allows us to meet the changing requirements of our warehouse clients and helps us remain competitive with new opportunities. The people are great to work with because they are responsive and understand our business.”

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Paul Delp, President, Lansdale Warehouse Company, Lansdale, PA
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